I was amazed that I’d missed Pets, originally broadcast on Channel 4 in the early noughties, and I only found the programmes through seeing a multimedia piece by Hexstatic at Big Chill last month.
So I’ve been furiously catching up. Many episodes are available on YouTube (unless you’re in Shanghai), such as this episode On Hold, about being held in a queue on the phone.
In a similar vein, the Consumerist carries a story today about Pret customer Paul McCrudden and the invoice he sent the company for time wasted queuing. Pret sent him a cheque in recompense. Result.

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