City of Bits

Louise Ferguson is a London-based consultant offering usability and user experience consultancy in the UK and throughout Europe. Services include user research, usability testing, usability evaluation, training in human-centred approaches to design and strategic systems consulting.

From quick expert usability assessments to in-depth ethnographic user research or longer-term integration of user-centred approaches to system or service design, her services are tailored to the needs of each project.